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Veterinary Client Service Representative
Veterinary Client Service RepresentativeCats and Critters Veterinary Hospital • Rochester, NY, US
Veterinary Client Service Representative

Veterinary Client Service Representative

Cats and Critters Veterinary Hospital • Rochester, NY, US
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Description

Cats and Critters Veterinary Hospital   is in search of a part-time  Veterinary Client Service Representative  to join our growing team!

We offer an AMAZING benefits package- which includes paid time off, 401k, medical / dental / vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more!

Our Ideal Candidate :

An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives. This part-time position would require 20-30 hours per week, including some weekends and Holidays.

Job Duties :

  • Communicating via phone, email, and in person with clients and actively listening to their concerns.
  • Utilizing computer information system to accurately enter client / patient information, update and maintain medical records.
  • Processing client payments and invoices.
  • Scheduling and confirming appointments with patients.
  • Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
  • Other administrative duties as needed.

Job Requirements :

  • High School Diploma or equivalent, AAS or higher preferred.
  • Seasoned customer service professional
  • Veterinary hospital experience is  preferred , however not required.
  • Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.
  • Compensation negotiable based on credentials and experience with a starting rate ranging from $16-18 / hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

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    Veterinary Client Service Representative • Rochester, NY, US

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