Communications and Change Officer

Communications And Change Officer

The Iowa Department of Transportation's Motor Vehicle Division (MVD) is seeking a dynamic and strategic Communications And Change Officer to join our leadership team!

The Motor Vehicle Division (MVD) of the Iowa DOT is a high-visibility agency that serves millions of customers each year, supported by more than 300 employees and 600 county partners. With major modernization efforts underway and frequent policy changes shaping our work, MVD needs a dedicated leader to drive consistent, strategic communication across stakeholders, customers, and staff. This role centralizes critical marketing, digital, and internal communication functions to strengthen public trust and support MVD's goal of becoming a role model in government service nationwide. This role is pivotal in driving organizational change, enhancing stakeholder engagement, and ensuring consistent, transparent communication across internal and external audiences all while fulfilling the Iowa DOT's mission of Making Lives Better Through Transportation.

As a direct partner to the MVD Director, this role will lead the division's communications strategy, oversee change management initiatives, and manage MVD's digital presence, concurrently demonstrating actions and behaviors guided by the five CORE values : Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

This position will have occasional in-state and out-of-state travel required. In this high-visibility, fast-paced environment, this role will work with the MVD Director on :

Organizational Change Management

• Lead change management efforts using frameworks like ADKAR and Prosci.
• Develop and implement change management tools, templates, and training.
• Conduct stakeholder analyses and readiness assessments.
• Measure and report on change adoption and effectiveness.
• Serve as the OCM lead for the MVD360 modernization project.

Strategic Communication & Stakeholder Engagement

Website, Marketing, and Publication Management

What We Offer You :

This will help us understand not just your writing skills, but also how you approach strategic communication in complex or high-visibility situations.

The Iowa Department of Transportation is an equal opportunity employer. If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA / EEO) Officer at aa-eeo@iowadot.us.

Reasonable accommodation includes an interpreter, translator, written materials, modified equipment / devices, ADA access, etc. This does not include scheduling needs.

This is a non-merit position with the Iowa Department of Transportation. Candidates must follow the instructions in the "To Apply" section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.