Job Description
Job Description
Summary of Position
The Systems Administrator assists the Network Administrator with the core IT Operations at Kintegra Health.
The Systems Administrator Provides :
Maintain Server infrastructure and backups
Perform or oversee vendor installation / maintenance of Windows-based applications on serversReplace / upgrade existing server infrastructure at EoLManage remote server access / application deployment (RDP, Parallels)Maintain and troubleshoot Hybrid AD environmentAssist DevOps group with Linux serversNetworkingMonitor network infrastructure and manage trouble tickets with vendors as needed
Manage and troubleshoot wireless networks and assist in wireless network consolidation.Assist Network Administrator with improving documentation of networks and planning for future sitesCloud / ApplicationsAssist with managing Office365 and Azure Environments
Assist with managing cloud security productsManage instance of JIRACoordinate with Information Security and DevOps departments on projects involving cloud infrastructure (SSO, MFA)Support for Service Desk OperationsAssist with building and testing computer deployments in InTune
Provide high-level support for escalated issues regarding server / network / cloud infrastructureProvide knowledge transfer to support staff when implementing new systemPerformance Requirements
Must be able to sit, stand and walk for long periods of timeAbility to pick up and move equipment weighing no more than 50 lbs. without assistanceManual and physical dexterityAbility to read and understand the English languageAbility to effectively maintain confidentiality of records and communicate with all levels of personnelValid NC driver’s license.Three to Five years of systems administration, enterprise-level IT support experience or an equivalent Combination of education and experience sufficient to successfully perform the essential duties of the job as listedExperience with Windows desktop and Server OS and MS Office.Experience with managing VMWare, VEEAM, and other associated system administration tools.Experience with Microsoft Active Directory, AD administration, user account creation and Internet email.Excellent communication, time management and problem-solving skillsEducation : Associates degree in Information Technology or IT certifications
Experience Required : 4+ years’ work experience preferred
Other knowledge, skills : Knowledge of Microsoft Windows and Server Administration, Microsoft Office 365 Administration, VMWare, Veeam, desktop hardware and printers, good communication skills, ability to prioritize multiple tasks, strong sense of urgency, project management
Certification(s) : Comp TIA A+, Network + or Microsoft MCP certifications preferred
K ey Responsibilities
Manage and provide support for servers
Monitor and manage networksProvide high-level technical support to assist service desk technicians.Perform application configuration and maintenance tasks.Perform server administration tasks for Windows users.Manage all server backups.Make recommendations for future technology standards.Create and maintain documentation for all information technology processes and procedures.Kintegra Health Core Requirements
Patient First – An approach to care that holds primary, the well-being and desires of the patientBuild not Blame – Focusing first on finding fault with the process rather than the personIntegrity and Honesty – F ostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customersCooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job descriptionCulturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.