Quality Assurance Specialist

Job Description :

• Seeking a highly skilled Quality Assurance (QA) Specialist with a strong background in Information Technology to support mission-critical systems and ensure compliance with DoD and NMCI standards.
• The QA Specialist will play a pivotal role in verifying the accuracy, completeness, and compliance of deliverables, projects, and processes throughout the software / system lifecycle.
• This position requires extensive experience with NMCI business processes, as well as advanced proficiency in Microsoft Excel and Microsoft Project.
• Advanced user of Microsoft Excel (pivot tables, macros, data modeling, dashboarding).
• Proficient in Microsoft Project, preferably Project Net v6 or higher.
• Familiarity with NMCI-ACTR systems and processes is highly preferred.
• Lead QA efforts across IT system development, implementation, and sustainment projects, ensuring compliance with contract requirements, DoD standards, and NMCI policies.
• Analyze NMCI ACTR documentation to validate alignment with current NMCI provisioning rules, technical baselines, and operational directives.
• Develop and maintain QA plans, test procedures, checklists, traceability matrices, and risk mitigation strategies.
• Evaluate deliverables and work products for consistency, accuracy, and completeness; initiate corrective action when deviations are identified.
• Track project milestones, schedules, and QA checkpoints using Microsoft Project and Excel-based tools.
• Coordinate and support audits, reviews, and inspections related to quality assurance, including Configuration Control Boards (CCB), Technical Review Boards (TRB), and Acceptance Reviews.
• Provide expert-level support in data analysis, performance metric reporting, and documentation of trends impacting system or process quality.
• Serve as liaison with NMCI representatives, internal engineering teams, and customer stakeholders to ensure timely resolution of QA issues.
• Prepare formal reports and presentations summarizing quality trends, issues, and proposed improvements.
• In-depth knowledge of NMCI environment, including provisioning, ACTR, and user support workflows.
• Strong understanding of IT lifecycle management, CMMI, ISO 9001, or Six Sigma principles (certification a plus).
• Demonstrated ability to conduct process gap analyses and recommend QA process improvements.
• Experience with automated QA testing tools and defect tracking systems is a plus.
• Excellent attention to detail, analytical thinking, and written / verbal communication skills.
• Strong organizational skills with the ability to prioritize and manage multiple assignments under tight deadlines.

Required Skills and Experiences :

Degree Requirements :