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SENIOR CLERK - 64061756

SENIOR CLERK - 64061756

Florida State JobsFort Lauderdale, FL, US
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Senior Clerk - 64061756

This position requires you to work on site at one of our facilities located throughout Broward County.

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and / or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

Position Duties & Responsibilities :

This position is responsible for the data input and clerical / receptionist functions for a specific dental clinic. The position requires maintenance of unique records, files, reports, patient records and related dental correspondence associated with the assigned clinic. The patient scheduling / eligibility determination / clerical / data entry / records manager / receptionist functions and related policies and procedures which follow general health department guidelines, will be established and directly supervised by the Senior Dentist.

Serves as Receptionist / Senior Clerk for assigned Dental Clinic

  • Prepare, from the computer, a daily patient schedule and a patient record pull list for the next clinic session. Initiate patient records for all new patients.

Make clinic appointments for all patients, new and repeat, using the computer-scheduling module.

Gathers medical and dental history information by guiding the patient in filling out a new patient record set, along with the appropriate recall cards, and registers the patient in the computer. (Request medical record data as required from medical provider when requested or when new patients are registered.)

Verify any changes in the patient's situation, such as address, phone number, (Case Manager,) Medicaid status or changes in medical / dental history and note it in the chart for the dentist.

Verify every patient's Special Group code on the record and in the computer on each appointment.

When applicable, verify patient's Medicaid number via the current on-line verification system, and record the number in the computer and on the patient record, noting the date verified the entry.

Collect encounter forms daily and put in locked interoffice blue bag to be sent to the billing office for processing daily.

Establish the patient's next clinic visit, in the computer, according to directions received from the dentist. When the next visit is a 3, 4, or 6 months recall visit, then assist the patient in preparing a recall postcard with their name and address on the card in accordance with Operating Procedure 151-0-D-17. Impress upon the patient to keep all appointments to facilitate the completion of their dental treatment.

Performs other related duties as assigned.

Knowledge, Skills and Abilities :

  • Knowledge and understanding principals and importance of customer service.
  • Ability to speak clearly and politely.
  • Knowledge of HIPPA rules and regulations.
  • Skill in operating a personal computer.
  • Ability to operate general office equipment.
  • Ability to follow office procedures & practices.
  • Ability to organize & maintain filing systems.
  • Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing.
  • Ability to establish & maintain effective working relationship with others.
  • Ability to understand, interpret & apply applicable rules, regulations, policies & procedures.
  • Ability to prioritize individual workload.
  • Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
  • Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
  • Ability to locate information that is listed alphabetically & numerically.
  • Ability to follow instructions.
  • Ability to review data for accuracy & completeness.
  • Minimum Qualifications :

  • Willing to work before, during, and / or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
  • Current employee of Florida Department of Health. Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.
  • Valid driver's license, free of major infractions and access to an automobile to be utilized for work purposes.
  • Experience with the following software.HMS, Outlook, Eaglesoft.
  • Experience utilizing Microsoft software, e-mails, scanner, and other office equipment.
  • Experience handling confidential patient information.
  • Preferred Qualifications :

  • At least three (3) months experience working in a children's dental practice in a public health setting.
  • The Benefits of Working for the State of Florida :

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions
  • For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

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    Senior Clerk • Fort Lauderdale, FL, US

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