Maintenance Operations Associate
VirtualVocationsRochester, New York, United Statesjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Associate, Maintenance to support maintenance operations and provide exceptional roadside assistance service.
Key Responsibilities
Act as the primary escalation contact for roadside assistance providers and resolve issues through Salesforce
Host monthly check-ins with providers to strengthen relationships and ensure service expectations are met
Respond to Maintenance+ inbox inquiries, coordinate vehicle moves, and assist clients in finding repair shops
Required Qualifications
High school diploma or equivalent required; Associate's or Bachelor's degree preferred
Experience in fleet maintenance, roadside assistance, or client services strongly desired
Proficiency in Salesforce and Auto Integrate is preferred
Technical aptitude for troubleshooting access and system issues
Minimal travel may be required for vendor or client meetings
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Maintenance Associate • Rochester, New York, United States
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