Bilingual Customer Service Representative

A company is looking for a Customer Service Representative (CSR) who is a Spanish and English speaker for a remote position.

Key Responsibilities

Provide customer support through multiple channels (call, chat, email)

Assist clients by offering solutions and responding to inquiries in a timely manner

Manage and strengthen customer relationships to ensure excellent service

Required Qualifications

Advanced spoken and written Spanish skills (C1+)

Intermediate spoken and written English skills (B2+)

Availability to work five days a week, including weekends

Ability to work in rotating shifts for 8 hours a day

Good computer skills and ability to empathize in writing