Director of Application Services

Job Description

Job Description

Salary : $64,000-$83,000

Job Summary

The Director of Application Services works with the Director of Mobility Operations to promote and achieve the purposes, goals and objectives of the ASPPB Mobility and Credentialing programs. These duties include, but are not limited to, coordination, organization, supervision and maintenance of the mobility and credentialing programs, communications with psychologists and member boards, and report generation.

Principle Responsibilities

• Supervise the daily and staff development activities of the Credentialing and Mobility programs.
• Conduct reviews and audits of completed applications. Process application denials and appeals.
• Process applications as needed.
• Engage with jurisdictional Board staff when changes in application or verification requirements or processes need to occur.
• Assist with jurisdictional Board outreach to increase and / or maintain participation in current Credentialing and Mobility programs.
• Handleinquiries made through the, Contact Us forms regarding credentialing and mobility areas received from the ASPPB website and disburse as needed.
• Perform annual and semi-annual performance reviews for direct reports.
• Maintain area training manuals and SOPs.
• Review and provide feedback to the ASPPB staff liaison regarding the PSY|PRO software vendor to identify process and software improvements.
• Manage invoicing for participating jurisdictions as required.
• Conduct annual program assessments and report outcomes.
• Process Voids and Refunds.
• Assist in the maintenance of the Frequently Asked Questions for the Credentialing and Mobility program.
• Prepare and present Credentialing and Mobility presentations as needed.
• Participate with and assist on committees, taskforces and workgroups as required.
• Crosstrain for all areas of Mobility.
• Other responsibilities as assigned.

Skills and Qualifications

ADA Requirements / Compliance

Unavoidable Hazards :

Level 1 : The position is exposed to no unusual environmental hazards

Physical Demands :

Level 2 : Requires sedentary work involving standing or walking for brief periods. Must be able to lift 15 lbs. at a time.

Sensory Requirements :

Level1 : Thepositionrequiresnormalvisualacuityandfieldofvision,hearing,andspeaking.

ASPPB is an Equal Opportunity Employer.ADA requires ASPPB to provide adequate accommodationstoqualifiedpersonswithdisabilities.Prospectiveandcurrent employeesare encouraged to discuss ADA accommodations.