Talent.com
Pre-Service Manager

Pre-Service Manager

Huron Consulting GroupChicago, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Manager

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future.

Munson Healthcare's Revenue Cycle Operations are jointly operated by Huron Healthcare and Munson Healthcare. Huron provides strategic Revenue Cycle Operations leadership (managers and above are employed by Huron), while Revenue Cycle associates and supervisors are badged and employed by Munson. Market leaders and hospital, clinic, and physician leadership across Munson's eight community hospitals and additional clinic locations, are key stakeholders for the Revenue Cycle Operations and critical factors to ongoing Revenue Cycle success.

Responsibilities :

  • Coordinate with the patient financial services team in the operations of daily job responsibilities
  • Develop, recommend, and oversee the implementation and administration of policies and procedures of respective area
  • Evaluate process and procedures and coordinate with the management team to ensure efficient areas of focus adhere to federal and local laws and regulations
  • Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
  • Focus on continuous improvement working with the Lead Manager and respective teams Managers across the Health System with a goal of delivering the highest degree of quality service possible
  • Provide support for Human Resource guidance
  • Complete, review, manage and monitor department budget
  • Directs and leads the patient financial services team in the daily operations
  • Performs other duties as assigned

Required Skills :

  • Strong background in Insurance Verification, Insurance plans, payment estimates, insurance denials management
  • Experience managing a remote team
  • Working knowledge managing a scheduling call center, as well we operational process around pre-registration of patient and managing patient satisfaction
  • Effective and efficient organization and planning skills with the proven ability to manage complex multi-workstream performance improvement projects or multiple concurrent client engagements, while delegating and overseeing the work of junior team members
  • Proven analytical and critical thinking skills required to synthesize complex data sets and interpret qualitative and quantitative data and trends to implement recommendations resulting in measurable performance improvement and successful organizational change
  • Impactful and professional written and verbal communication set clear project team direction, develop key deliverables, escalate risks, and influence key stakeholders inclusive of client and internal senior leadership
  • Ability to collaborate with team members and client counterparts to understand business challenges, adapt implementation methodologies and approaches to ensure results align with client's business objectives
  • Team leadership experience including building talent, training, supervising, coaching / mentoring, and performance management
  • U.S. work authorization required
  • Bachelor's degree required
  • Proficient in Microsoft office (Word, PowerPoint, Excel)
  • Direct Supervisory Experience required
  • Patient Financial Services experience required, 1-3 years in a leadership capacity preferred
  • 5+ years of healthcare operations experience
  • The estimated base salary range for this job is $80,000 - $105,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs.

    serp_jobs.job_alerts.create_a_job

    Manager • Chicago, IL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Professional Services Manager

    Professional Services Manager

    VirtualVocationsLincolnwood, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Partner Program Professional Services Manager.Key Responsibilities Track and monitor partner service delivery team onboarding and recertification Ensure partners are t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Desk Manager

    Service Desk Manager

    VirtualVocationsGary, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Service Desk Manager to lead IT Managed Services operations for a large customer.Key Responsibilities Lead and develop a diverse Service Desk team while ensuring perfor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Area Technical Services Manager

    Area Technical Services Manager

    Vulcan Materials CompanyBolingbrook, IL, United States
    serp_jobs.job_card.full_time
    Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete.When ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Director

    Customer Service Director

    Binny's Beverage DepotWaukegan, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Supervisor

    Customer Service Supervisor

    Binny's Beverage DepotOak Lawn, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Professional Services

    Manager, Professional Services

    Sprout SocialChicago, IL, United States
    serp_jobs.job_card.full_time
    Sprout Social is looking to hire a Manager, Professional Services to oversee a team of Strategic Service consultants who provide guidance, training, set-up and strategy on social media and Sprout s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Manager Customer Service

    Manager Customer Service

    Binny's Beverage DepotEvanston, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Maintenance Manager

    Service Maintenance Manager

    The Community Builders Inc.Chicago, IL, United States
    serp_jobs.job_card.full_time
    About The Community Builders (TCB).Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. TCB) is one of America's leading nonprofit real est...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bolingbrook Customer Service Manager

    Bolingbrook Customer Service Manager

    Binny's Beverage DepotOak Lawn, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Principal Product Manager - Data Product and Service

    Principal Product Manager - Data Product and Service

    PacvueChicago, IL, US
    serp_jobs.job_card.full_time
    Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence.We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager I, Professional Services

    Manager I, Professional Services

    OpenGovChicago, IL, United States
    serp_jobs.job_card.full_time
    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Associate Principal, Service Management

    Associate Principal, Service Management

    The Options Clearing CorporationChicago, IL, United States
    serp_jobs.job_card.full_time
    THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP • • • • •.The Incident Manager is responsible for leading the end-to-end incident management process in accordance with the ITIL framework.This role fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Operations Manager

    Customer Service Operations Manager

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager of Customer Service Operations.Key Responsibilities Oversee day-to-day operations of the centralized contact center, ensuring high-quality customer service and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor of Customer Service

    Supervisor of Customer Service

    Binny's Beverage DepotOak Lawn, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Business Development Manager, Food Service & Hospitality

    Business Development Manager, Food Service & Hospitality

    Justrite Manufacturing Co LLCDeerfield, IL, United States
    serp_jobs.job_card.full_time
    Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Team Leader

    Customer Service Team Leader

    Binny's Beverage DepotEvanston, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Automotive Service Manager - Des Plaines Area

    Automotive Service Manager - Des Plaines Area

    GreatWater GaragesDes Plaines, IL, US
    serp_jobs.job_card.full_time
    This role is created so we can get in front of our projected growth, and have someone trained and ready to transition into their own shop within a few month. So if you are experienced in automotive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Binny's Bolingbrook Customer Service Manager

    Binny's Bolingbrook Customer Service Manager

    Binny's Beverage DepotOak Lawn, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days