Patient Financial Services Representative

A company is looking for a Patient Financial Services Representative 4 - Customer Service Processing.

Key Responsibilities

Submit clean claims promptly and serve in the absence of the supervisor or manager

Resolve complex issues and provide support and guidance to team members

Document all account activities and ensure compliance with departmental standards

Required Qualifications

Associate Degree or three additional years of relevant experience

3 years of experience in revenue cycle, finance, customer service, or data analytics

Ability to process high-volume customer service work queues in EPIC

Experience in addressing patient inquiries and resolving billing concerns

Ability to work effectively in a remote environment