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ServiceNow Systems Engineer
ServiceNow Systems EngineerCloudShape • Washington, DC, US
ServiceNow Systems Engineer

ServiceNow Systems Engineer

CloudShape • Washington, DC, US
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ServiceNow Systems Engineer Location :

  • Remote with a high preference for candidates who are local to the DC, MD, VA area Citizenship Required :  Yes Clearance Type :  Secret Positions Available :  1 Salary Range : $130,000 - $140,000 At Cloudshape our employees have incredible opportunities to work in helping organizations securely transform their IT Infrastructure to meet the changing business cultures.
  • We help government agencies transform their IT infrastructure using a solutions-driven approach that focuses on business outcomes rather than activities and tasks.
  • This results in reduced capital requirements; lower and predictable operating costs; better alignment with business objectives; and reduced risk.
  • Our people make us who we are.
  • We believe that to be a good partner for our clients we must have a solid team dynamic.
  • We place emphasis on personal growth and learning new skills.  We are seeking a highly motivated, customer-oriented  ServiceNow Systems  Engineer   to join our team.  This role focuses on configuring workflows, managing integrations, and ensuring the platform meets enterprise IT service management needs.
  • To be considered for this position, US Citizenship and an active Secret security clearance is required.
  • This is a funded position and is contingent upon verification of a security clearance prior to starting with Cloudshape.

Primary Duties Include but Are Not Limited To :

  • Design, configure, and maintain ServiceNow modules, including ITSM, ITOM, and custom applications.
  • Develop and manage workflows, forms, and dashboards to optimize IT service processes.
  • Integrate ServiceNow with other enterprise systems and cloud platforms.
  • Troubleshoot, monitor, and optimize platform performance and reliability.
  • Collaborate with IT, security, and business teams to implement best practices and compliance requirements.
  • Automate routine tasks using scripting, APIs, and ServiceNow development tools.
  • Provide guidance and mentoring to junior engineers on ServiceNow administration and development  Basic Qualifications :

  • Bachelor's degree in a technical discipline or 4 years of experience in lieu of a degree 5 - 8 years of experience  An ability to work independently, multi-task, and communicate effectively will be required for this role.  US Citizen with an active Secret security clearance Strong knowledge of IT service management processes and ServiceNow modules.
  • Experience with integrations, APIs, and scripting within ServiceNow.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Cloudshape is committed to employee growth through learning, training, advancement, and rewards.
  • We offer a full range of benefits that includes :

  • Flexible Work Schedule Paid Time Off Medical, Dental and Vision Insurance Cloudshape will contribute to 401K plans without employee contributions.
  • Bonus Potential Life Insurance and AD&D Insurance Short-Term and Long-Term Disability Insurance Training Assistance Employee Referral Program Cloudshape is proud to be an Equal Opportunity / Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
  • If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to perform the essential functions of the job, please contact Fedelza.Lake@cloud-shape.com.
  • U.S.
  • Citizenship is required for most positions.
  • E-Verify Right to Work Poster E-Verify Participation Poster EEOC Know Your Rights Poster Powered by JazzHR
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