Housing Stability Specialist - Jasper / Lindeng

Job Description

Job Description

Classification : Non-Exempt

Reports to : Housing Stability Manager

Location : Bronx, NY (Jasper & Lindenguild sites)

Hourly : $27.47 - $32.96

Objective :

This position will work directly with low-income and special needs tenants who are applying and living in Lantern’s supportive housing buildings. This position requires experience with the homeless and special needs population. The Housing Stability Specialist will need to be flexible in their schedules of office hours.

Position Type : This is a full-time position with a regular daytime schedule, Monday-Friday, 9am-5pm (hours may vary). Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency.

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Providing superior customer service to residents and prospective tenants by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner.
• Review and maintain tenant files, and ensure files contain all required supporting documentation for rental subsidy agencies, and syndicator requirements, which include Low Income Housing Tax Credit IHTC and Tax Credit forms.
• Responsible for vacancy management in accordance with Lantern’s policies and procedures.
• Collaborate with Clinical staff and Property Management to maintain a safe, welcoming, clean, and supportive environment.
• Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine needs if occupancy falls below the target level.

Intake

Leasing

Rent Collection

Required Education and Experience :

Work Environment : This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.

Physical Demands : While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and / or kneel. Occasionally the employee will have to lift and / or move up to 10 pounds.

Note :

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.