Marketing Coordinator Job at Mittleman Eye in West Palm Beach

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Company overview : Mittleman Eye Center (MEC) is a comprehensive eye care practice serving the greater West Palm Beach and Jupiter communities. With over 50 years of experience in the field, they offer eye exams, consultations, optical and all general ophthalmology, including advanced cataract and refractive surgeries, glaucoma treatment, and retina services. MEC emphasizes the core values of Respect, Excellence, Consistency, Adaptability, Sustainability and Efficiency, and strives to uphold high standards of morals and character for its employees.

Job Description

We are looking for a passionate, young-minded and creative Marketing Coordinator to join our marketing team. The main responsibility of this highly motivated person will be to support the marketing team with planning, execution and tracking marketing programs and strategies.

Duties & Responsibilities

Report to Marketing Director

Support marketing manager and team members on projects such as developing customer satisfaction strategies

Help collecting and interpreting marketing data and analytics

Contribute to marketing plans and activities via weekly marketing meeting

Help with New Patient Reports by compiling a monthly, quarterly, semi-annual and annual report to show the percentage of patients within a given category (by doctor, office location, and medical / vision appointment type) that are new

Help with Marketing Referral Report by creating a monthly report that keeps a count of the number of new patients being referred to MEC from various referral sources

Prepare Gift Card Reports by keeping an updated spreadsheet of patients who have left reviews for our practice and for our providers on Google, Health Grades or via email

Send out weekly, if necessary, gift cards to patients who left a review on any of the platforms by using the Gift Card Report created

Assist the manager or any member of the team with graphic design work by helping with the design of and provide insights for various MEC promotional materials (flyers, t-shirts, banners and social media content)

Send electronic “thank you” notes to patients for their referrals to our practice

Perform other tasks as needed

Qualifications

Bachelor’s degree in marketing, management, healthcare or other related field with 1 year of experience

An associate degree with 2 years of experience is welcome

Intern with High school diploma will be accepted with willing to get proper training

Passion for marketing and customer service is mandatory

Benefits

Generous monthly benefit package

Paid time off

Paid holidays

Discount on eye products and services

Professional Skills

Ability to work under pressure and in a high-speed environment

Understand the importance of customer service satisfaction

Develop marketing and analytical skills

Good planner and well organized

Goal-oriented and proactive

Detail-oriented and problem-solving

Good communication and team player

Ability to work in a multicultural environment

Ability to multitask and be well organized

Seniority level

Entry level

Employment type

Other

Job function

Marketing and Sales

Hospitals and Health Care

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