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Company overview : Mittleman Eye Center (MEC) is a comprehensive eye care practice serving the greater West Palm Beach and Jupiter communities. With over 50 years of experience in the field, they offer eye exams, consultations, optical and all general ophthalmology, including advanced cataract and refractive surgeries, glaucoma treatment, and retina services. MEC emphasizes the core values of Respect, Excellence, Consistency, Adaptability, Sustainability and Efficiency, and strives to uphold high standards of morals and character for its employees.
Job Description
We are looking for a passionate, young-minded and creative Marketing Coordinator to join our marketing team. The main responsibility of this highly motivated person will be to support the marketing team with planning, execution and tracking marketing programs and strategies.
Duties & Responsibilities
Report to Marketing Director
Support marketing manager and team members on projects such as developing customer satisfaction strategies
Help collecting and interpreting marketing data and analytics
Contribute to marketing plans and activities via weekly marketing meeting
Help with New Patient Reports by compiling a monthly, quarterly, semi-annual and annual report to show the percentage of patients within a given category (by doctor, office location, and medical / vision appointment type) that are new
Help with Marketing Referral Report by creating a monthly report that keeps a count of the number of new patients being referred to MEC from various referral sources
Prepare Gift Card Reports by keeping an updated spreadsheet of patients who have left reviews for our practice and for our providers on Google, Health Grades or via email
Send out weekly, if necessary, gift cards to patients who left a review on any of the platforms by using the Gift Card Report created
Assist the manager or any member of the team with graphic design work by helping with the design of and provide insights for various MEC promotional materials (flyers, t-shirts, banners and social media content)
Send electronic “thank you” notes to patients for their referrals to our practice
Perform other tasks as needed
Qualifications
Bachelor’s degree in marketing, management, healthcare or other related field with 1 year of experience
An associate degree with 2 years of experience is welcome
Intern with High school diploma will be accepted with willing to get proper training
Passion for marketing and customer service is mandatory
Benefits
Generous monthly benefit package
Paid time off
Paid holidays
Discount on eye products and services
Professional Skills
Ability to work under pressure and in a high-speed environment
Understand the importance of customer service satisfaction
Develop marketing and analytical skills
Good planner and well organized
Goal-oriented and proactive
Detail-oriented and problem-solving
Good communication and team player
Ability to work in a multicultural environment
Ability to multitask and be well organized
Seniority level
Entry level
Employment type
Other
Job function
Marketing and Sales
Hospitals and Health Care
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Marketing Coordinator • West Palm Beach, FL, United States