OPERATIONS & MGMT CONSULTANT MGR - SES - 64030166

Operations & Management Consultant Manager - SES

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensure proper coverage, and complete timesheets. Ensures all staff complete required training and are offered additional training.

This position is in the Sexually Transmitted Disease (STD) Section of the Bureau of Communicable Disease, Division of Disease Control and Protection. The incumbent will be responsible for multiple aspects of operations related to field services for the program across the state of Florida.

Monitors the performance of the STD program clinical, surveillance, and field operations activities through established quality assurance guidelines. Assures that the statewide goals and objectives of the STD program are achieved and maintained within assigned areas. Coordinates all STD programmatic activities, including implementing policies and procedures to facilitate identifying, investigating, preventing, and controlling incidents or situations that may endanger public health.

Guides the quality assurance process for local STD control programs. This includes ensuring routine review of all programs, providing useful feedback and appropriate training, and identifying and sharing best practices. Provides technical assistance to area STD Programs and STD clinic services on all matters related to billing and accounts receivable policies.

Evaluate, identify, and respond to specific needs in collaboration with local county health department STD managers, administration, community-based organizations, and related business units at an organizational and individual development level.

Serves as the STD Program's primary liaison with the HIV / AIDS Prevention Program to expand program collaboration and improve performance outcomes related to Partner Services for clients infected with HIV.

Monitors and provides technical assistance and guidance to area STD Program Managers to expand formalized service level agreements between County Health Department STD Programs and non-county health department providers to provide STD services.

Monitors and provides technical assistance to increase the proportion of persons reported with HIV who are assigned to area STD Programs for Partner Services.

Assumes lead role on Congenital Syphilis Review Board meetings and is lead congenital syphilis quality assurance reviewer for all area STD programs.

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities : Knowledge of basic management principles and practices. Knowledge of the methods of data collection and analysis. Supervisory skills. Ability to manage a consultative program designed to ensure the resolution of managerial and operational problems. Ability to determine work priorities, assign work, and ensure proper completion of work assignments. Ability to communicate and maintain effective working relationships with others. Ability to formulate policies and procedures. Ability to understand and apply applicable rules, regulations, policies, and procedures for operational and management analysis activities. Ability to organize data into logical format for presentation in reports, documents, and other materials. Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document work, and other activities relating to improving operational and management practices. Ability to work independently. Ability to solve problems and make decisions.

Qualifications : Preferred Bachelors degree Five years of experience

Mission : To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision : To be the Healthiest State in the Nation.

Values : Innovation : We search for creative solutions and manage resources wisely. Collaboration : We use teamwork to achieve common goals & solve problems. Accountability : We perform with integrity & respect. Responsiveness : We achieve our mission by serving our customers & engaging our partners. Excellence : We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work : Tallahassee, FL

The Benefits of Working for the State of Florida : Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including : Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions Flexible Spending Accounts; Tuition waivers; And more!

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and / or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website : http : / / www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and / or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and / or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.