Co-Counsel Legal Assistant

We are a large personal injury law firm looking for a dedicated and highly communicative Legal Assistant to join our close-knit Co-Counsel Relations team.

The ideal candidate will be a people-person who can remain composed under pressure, thrives on solving problems, and brings empathy to every interaction—especially when speaking with clients who are in pain or distress.

This role requires strong organizational skills, initiative, and the ability to handle a high volume of phone calls and client interactions, as well as interactions with other attorneys.

If you're looking for a meaningful career in law, where your work directly supports clients during some of their most difficult times, we want to hear from you.

Key Responsibilities :

Serve as a primary point of contact for clients who are working with our co-counsel firms

Provide thorough and meaningful explanations to potential clients who did not meet our criteria for representation

Manage a high volume of incoming and outgoing phone calls with professionalism, compassion, and clarity

Communicate professionally via email and phone with outside attorneys and legal professionals regarding our shared clients

Perform additional administrative and support duties as needed for one attorney and three additional team members

Be willing to learn new things and have a desire for growth and advancement

Qualifications :

Prior experience in personal injury or another legal setting preferred, not required

Strong verbal and written communication skills—especially over the phone

Ability to stay calm and professional when speaking with distressed or upset individuals

Self-motivated and capable of working independently as well as within a small, collaborative team

Excellent time management and organizational skills; ability to handle multiple tasks at once

High level of discretion and professionalism when handling sensitive client information

Proficiency with Microsoft Office

This position is located in our Durham office, Monday - Friday. Hybrid only considered (after a probation period)

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