Personal Lines Account Manager

Description

About Us :

We are a growing, client-focused independent insurance brokerage agency dedicated to providing exceptional service and customized insurance solutions. We take pride in building long-lasting relationships with our clients and carriers.

Position Overview :

We are seeking a Personal Lines Account Manager to join our team. The ideal candidate will be detail-oriented, client-focused, and skilled at managing personal lines accounts. This role involves servicing existing accounts, handling renewals, processing policy changes, and providing clients with guidance on coverage options.

Key Responsibilities

• Manage an assigned book of personal lines accounts
• Provide exceptional customer service via phone, email, and in person
• Process policy changes, endorsements, certificates, and cancellations
• Handle renewals, review coverage, and present recommendations to clients
• Assist clients with claims by providing guidance and serving as a liaison with carriers
• Market and quote new and renewal business to ensure competitive coverage
• Maintain accurate client records in the agency management system

Stay up to date on industry trends and carrier products

Skills, Knowledge and Expertise

Excellent communication, organizational, and problem-solving skills

Benefits

Supportive and collaborative team environment

Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.