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Office Manager - Outpatient
Office Manager - OutpatientAcadia Healthcare • Portland, OR, US
Office Manager - Outpatient

Office Manager - Outpatient

Acadia Healthcare • Portland, OR, US
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Outpatient Opioid Treatment Program (OTP)

Office Manager

Monday - Friday, 5 : 30 AM - 2 : 00 PM

Our Benefits :

  • Semi-Annual Bonus Program
  • Medical, Dental, and Vision insurance
  • Competitive 401(k) plan
  • Paid vacation and sick time
  • Paid Parking
  • Early morning hours offering a great work / life balance
  • Opportunity for growth that is second to none in the industry

Our Team :

Downtown Portland Comprehensive Treatment Center (CTC), located in Portland, Oregon, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as an Office Manager :

The Office Manager will directly supervise and coordinate the activities of the office and / or administrative support workers. The Office Manager will manage and coordinate administrative programs and office activities under the direction of the Clinic Director.

Job Responsibilities :

  • Administrative supervision, leadership, guidance, and feedback to administrative staff in order to facilitate smooth operations of the clinic while maintaining appropriate coverage, scheduling and training;
  • Establishes, maintains, and retrieves general files for clinic leadership;
  • Manages and coordinates administrative programs and office activities;
  • Develops procedures and policies for office activities and training;
  • May work with Clinic Director to plan community outreach events;
  • May attend staff meeting, take notes and prepare minutes, as required by clinic leadership;
  • Prepares and distributes correspondence, interoffice memorandums, contracts, forms, and reports;
  • May submit purchase orders as required;
  • May assist in monitoring clinical staff credentialing process, including collection of documentation, verification of credentials, and licenses, as directed;
  • May share responsibility for completing insurance information on vehicle accidents and abuse allegations and injuries of patients; and,
  • Perform other duties as assigned.
  • Required Education :

  • High school diploma or GED equivalent required
  • Bachelor's degree in Healthcare Administration or related field preferred
  • Required Experience :

  • 2+ years of secretarial or administrative experience in a healthcare setting
  • 1+ year of supervisory experience overseeing administrative or billing staff
  • Experience with medical billing and coding, especially related to substance use treatment and MAT (medication-assisted treatment) services
  • Familiarity with Medicaid, Medicare, and private insurance billing regulations
  • Experience using electronic health records (EHR) and billing software systems
  • Experience supporting audits and ensuring billing compliance
  • Regulatory Knowledge :

  • Understanding of HIPAA and 42 CFR Part 2 confidentiality requirements
  • Ability to ensure compliance with payer requirements and healthcare regulations
  • Administrative Skills :

  • Strong knowledge of administrative processes such as file maintenance, patient records management, and office workflow coordination
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer systems
  • Ability to analyze billing and operational reports to identify trends or discrepancies
  • Basic knowledge of HR-related functions (e.g., scheduling, onboarding, timekeeping, performance feedback)
  • Leadership & Interpersonal Skills :

  • Able to communicate effectively, both verbally and in writing
  • Strong leadership, training, and staff development abilities
  • Excellent organizational skills, time management, and attention to detail
  • Demonstrated problem-solving and conflict resolution skills
  • Team-oriented mindset with a focus on supporting clinical staff and ensuring smooth day-to-day operations
  • Maintains discretion and professionalism when handling confidential information
  • Ability to adapt to changes in healthcare regulations and operational priorities
  • We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal, and local laws.

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    Office Manager • Portland, OR, US

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