Overview
Posting ID 152223
Department Johnson County Family Care / UIHC
Jobcode Clerk III
Working Title PRN Clerk III - UI Health Care Scott Blvd Clinic
Position Summary
Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.
Responsibilities
Provide front desk reception duties for checking in and checking out the patient.
Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
Copying / scanning / uploading patient documentation into electronic medical record.
Gathers demographic data information and enters into the hospital EPIC system.
Clinical site support for patient care.
Communicates clearly.
Ability to stand for longer periods of time.
May work EPIC work queues.
Other duties as assigned.
Minimum Eligibility Requirements
Any combination of clerical office experience, undergraduate education, and / or post high school clerical training that is the equivalent to one year of full-time employment.
Job Qualifications
Proficient in basic computer functions.
Ability to follow directions and complete tasks independently.
Ability to prioritize tasks.
Experience with customer service.
Pass a Criminal Background Check
Experience with direct patient contact
Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.
Desired Qualifications
Previous EPIC experience
Experience with customer service in a healthcare setting
Hours Needed
Availability between 11 : 00 AM - 7 : 00 PM Saturdays and Sundays
Flexibility to cover holes or vacation requests
Must pick up a minimum of 20-24 hours per month if hours are available
When applying please include the following
Resume
Hours available to work
Reliable transportation to clinic locations
Contact CHLOE VINCENT
Email : chloe-ketcham@uiowa.edu
Application Instructions
Please send resume and hours of availability to chloe-ketcham@uiowa.edu
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Clerk Iii • Iowa City, IA, United States