Server

Overview

$16.50 plus tips

AM Breakfast Server

Breakfast Hours Mon-Friday = 6am-10am Sat n Sun = 7am-11am

FULL-TIME OR PART-TIME

Job Title : Server

Department : Food & Beverage

Reports to : Director of Food & Beverage Manager, Food and Beverage Supervisor

Position Summary : The purpose of this position is to sell and serve food and drinks in a professional manner while providing a personalized, exceptional dining experience through friendly, attentive, and responsive service.

Essential Functions

• Greets patrons with a warm welcome.
• Clears and resets tables.
• Provides a unique and personalized dining experience.
• Describes menu items using descriptive language and makes recommendations based on customer preference.
• Responds promptly and courteously to all requests.
• Takes food and beverage orders and enters in POS system.
• Maintains specific side-work and ensures the total cleanliness and smooth operation of the restaurant.
• Anticipates the needs of the patron and acts upon them.
• Answers questions about food, beverage, and other restaurant or hotel functions and services.
• Maintains a clean and organized work and service area.
• Ensures guests are satisfied with their food, beverage, and service.
• Prepares final bill; presents check to guest; accepts payment; processes credit card charges or makes changes (if applicable).
• Teamwork – offers or asks to help fellow team members as situations arise.
• Thanks guests by name (if a credit card is used) and invites them to return.
• Carries plates and / or trays.
• Checks identification of guests to ensure they are of legal age to consume alcoholic beverages.
• Refuses to serve alcoholic beverages in a polite manner to guests who are not of legal age.
• Monitors the behavior of guests that are consuming alcohol and counts number of drinks served. Offers taxi to patrons that should not drive and alerts a manager to intervene if necessary.
• Reports to work in a neat and clean uniform. Keeps hair well-groomed and practices good hygiene.
• Completes required training and passes test for responsible service of alcohol.
• Has FUN!
• Completes all other duties as assigned.
• Arrives at work on time for scheduled shift.
• Completes any reasonable task assigned by management or a supervisor.

Knowledge and Critical Skills / Expertise

Experience

Physical Demands

ADA : The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA : non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

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