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Office Manager

Office Manager

PuroCleanPhoenix, AZ, US
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Office Manager

Help People. Stay Organized. Make a Real Impact.

We're PuroClean Restoration Specialists a trusted, professional restoration company helping homeowners recover from water, fire, mold, and trauma damage.

We're looking for a friendly, organized, and empathetic Office Manager who can manage our office operations and convert incoming calls into booked jobs. If you thrive on structure, love helping people, and enjoy wearing many hatsthis role is for you.

Key Responsibilities :

  • Answer inbound calls, listen with empathy, and confidently guide customers to hire us
  • Handle bookkeeping : QuickBooks invoices, A / R, A / P, payroll, and reconciliations
  • Maintain customer files in PuroLogic (Next Gear)
  • Assist with estimates using Xactimate and Symbility
  • Support compliance reporting, reviews, and customer follow-ups
  • Coordinate communication between customers and technicians

What We're Looking For :

  • Warm, outgoing personality customers feel safe and supported when they speak with you
  • Attention to detail accurate, process-driven, organized
  • Experience with QuickBooks and general office administration
  • Strong multitasking, time management, and follow-through
  • Bonus : Familiarity with restoration industry software (Xactimate, Symbility, PuroLogic)
  • Why Join Us?

  • You'll help people through some of their most stressful moments
  • Work in a supportive, growth-minded team
  • Make a visible impact every day
  • Be part of a company where Core Values actually matter :
  • Do the Right Thing
  • Thrive by Constantly Learning
  • Respect Starts with Self
  • Passionately Serve the Customer
  • Apply Today

    Join a company where your heart, skills, and leadership make a difference. We're ready when you are.

    Compensation : $24.00 - $26.00 per hour

    "We Build Careers" - Steve White, President and COO

    With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

    Culture is very important to us. We want to make sure that we are the right fit for YOU!

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