Service Excellence Manager
VirtualVocationsRaleigh, North Carolina, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Excellence Manager - Commercial Customer Care.
Key Responsibilities
Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engineering
Oversee workforce management, including forecasting, scheduling, and performance monitoring
Drive process improvements and maintain service quality standards across customer interactions
Required Qualifications
5+ years in customer service or operations, with 2+ years in a management role
Proven experience in workforce planning, training delivery, and process improvement
Strong data analysis and performance metric reporting skills
Experience with WFM platforms and contact center systems
Familiarity with document control principles and structured problem-solving approaches
serp_jobs.job_alerts.create_a_job
Manager Service Excellence • Raleigh, North Carolina, United States
Job_description.internal_linking.related_jobs
JOB DESCRIPTION OVERVIEW The Senior Manager, Managed Services holds a critical leadership role accountable for the leadership and management of CREO’s Managed Services line of business.This p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a Customer Service Manager to join our team!.The Customer Service Manager - Americas leads the customer service team and ensures service levels are met or exceeded, while achievi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Service Delivery Manager.Razor is seeking a dynamic, innovative, Senior Service Delivery Manager to support business growth and ensure operational success on strategic opportunities for a la...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world.
As a global market leader, we'll give you what you need to make it happen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Retail Service Manager directs and coordinates activities of workers and service companies engaged in repair, maintenance, and installation of equipment.
and in maintenance of buildings and gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join Us as Our New Technical Service Manager Biofuels.We are looking for a dynamic and experienced leader to join Novonesis as a Technical Service Manager (TSM) for the North American Biofuels ind...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Manager of Sales Enablement for the Surface Solutions business unit, you will coordinate and collaborate with sales leaders and general managers across multiple product categories (Vinyl, Meta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Strategic Data Center Management.Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
SAP Service Delivery experience.Past experience in managing SAP accounts including SAP partner relationships.Experience in managing large teams globally is mandatory.
Experience in estimation pricin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Configuration Manager.Job Duration : 7 Months contract.The Service Configuration Manager is essential in establishing, maintaining, and governing the Configuration Management Database(CMD...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Manager, Professional Services.The Pendo Professional Services team is looking for a leader of our Consultants and Engagement Managers to help manage and grow a team of delivery of professional ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Kia of Raleigh site.We are looking for energetic and outgoing personalities with a proven track record of custome...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Egnyte is a place where we spark opportunities for amazing people.We believe that every role has a great impact, and every Egnyter should be respected.
When joining Egnyte, you're not just landing a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Director, Operational Excellence is responsible for driving continuous improvement initiatives and promoting Lean Sigma methodologies across the manufacturing facility.This role leads the imple...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Installer Counter Sales And Service Specialist.Experienced and technical parts specialist who oversees and participates in all aspects of installer counter sales and service.Bilingual candidates en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.
Our added benefits for joining Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Global Services Sales (GSS) Growth Enablement BDM.The GSS Enablement Team empowers Cisco's global sales force and partners with the knowledge, skills, and tools to sell the full value of Cisco Serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Professional Services Engagement Manager.The Professional Services team's mission is to accelerate the time to value for our Pendo users.
We are a team of creative individuals that have a passion fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
The Service Manager is responsible for all field labor, materials, profit, loss, project performance, and safety as well as managing all field labor, subcontractors, and vendors in collaboration wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Senior Manager, Managed Services
CREODurham, NC, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Service Manager
ENFRADurham, NC, USserp_jobs.job_card.full_time
Customer Service Manager - Americas
Loparex LLCCary, NC, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Senior Service Delivery Manager (SDM)
Razor TalentRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Account Manager
ABBCary, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Regional Service Manager
GPM InvestmentsRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Service Manager Biofuels
NovonesisFranklinton, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Sales Enablement
Cornerstone Building BrandsCary, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Senior Principal Data Center Delivery Project Manager
Veterans StaffingRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
SAP Service Delivery Manager
Tech DigitalRaleigh, NC, USserp_jobs.job_card.full_time
Service Configuration Manager
Sunrise SystemsRaleigh, North Carolina, United Statesserp_jobs.job_card.temporary
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Sr. Manager, Professional Services
Pendo.ioRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Service Manager
Driven to LeadRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sales Enablement Manager
EgnyteRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Director, Operational Excellence
FUJIFILMHolly Springs, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Installer Service Manager
O'Reilly AutomotiveDurham, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Assistant Guest Service Manager
The Fresh MarketChapel Hill, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Global Services Sales Growth Enablement BDM
Cisco Systems, Inc.Raleigh, North Carolina, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sr. Professional Services Engagement Manager
Pendo.ioRaleigh, NC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
BernhardDurham, NC, USserp_jobs.job_card.full_time