Project Implementation Analyst

As a Project Implementation Manager in SeamlessHR, you will be responsible for the successful implementation of SeamlessHR software to clients across multiple regions. This role requires strong product knowledge, a solid grasp of project management principles, and interpersonal skills to steer clients through their implementations and achieve successful onboarding. You will aim to ensure the successful delivery of all projects.

Participate in calls with clients to help them understand the SaaS model and timelines for implementation.

Perform the setup and configuration of SeamlessHR software for the client by implementing the modules purchased by the client.

Perform onboarding, schedule engagements with clients to ensure knowledge transfer, and that the client is able to commence usage of the software.

Ensure successful planning, execution, monitoring, control, and closure of all implementation projects.

Coordinate implementations and proactively communicate progress status to clients and internal stakeholders.

Engage product teams to determine where process interventions are required to achieve business outcomes.

Monitor, track, and control all outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.

Develop a communication strategy for stakeholders of each project to report on project status, metrics, risks, tests, and deployment activities.

Keep up-to-date with the latest trends and best practices, particularly within the tech industry.

Perform other related duties as assigned.

Uphold the company's brand, core values, and culture at all times.

Requirements

A first degree from a reputable university; certification in agile project management and other relevant professional qualifications will be an added advantage.

Demonstrable experience in Human Resource management.

Experience with SaaS will be an added advantage.

Proven experience in multi-stakeholder management.

Strong attention to detail and organizational skills.

Strong written, verbal, and non-verbal communication skills.

Strong negotiation and analytical skills.

Skilled in customer needs identification.

Ability to take initiative and work proactively.

Ability to act professionally and with poise in all circumstances.

Benefits

Competitive annual gross salary (subject to tax and pension deductions).

Health insurance and pension contribution.

On-site gym and recreational facilities.

Tea / coffee whenever you work at the office.

Company gear / swag.

Learning and growth opportunities.

A healthy work environment with cool and smart colleagues.

An opportunity to play an important role in building one of the top SaaS start-ups in Nigeria.

About Company

SeamlessHR.com Limited is an equal opportunity employer and we offer employment based on merit. We do not discriminate on the grounds of age, gender, race, disability, sexual orientation, and religion / belief. Our work environment is fun, fast-paced, dynamic, and collaborative with a team of passionate and talented Seamstars. We love what we do and we work hard (we also play hard) to deliver the best technology solutions to our clients. We are driven by the following core values - Excellence, Judgment, Innovation, Communication, Candour, Selflessness, Thirst, Responsibility & Initiative. If this resonates with you, join us and be a part of our journey to building a healthy unicorn.

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