Community Manager Job at Keller Augusta in Boston

Job Description

The Community Manager provides leadership, direction, and support to a property operations team to facilitate the effective management of a large urban mixed-use development and deliver superior customer service while maximizing the value of the asset. The Community Manager will work collaboratively to develop the long-term strategy, annual business plans, and operating budget.

Responsibilities Recruit and select talent for any open positions

Conduct semi-annual performance reviews for all direct reports

Train new hires on Nexus / Yardi / SODA

Coordinate annual BPDA trainings

Implement and maintain associate retention initiatives

Leverage vendor partnerships

Assist with leasing when needed

Follow up with all prospective residents who have not leased or pending renewal offers and present negotiations and properly communicate to applicants on the result of their applications

Key areas of focus include :

People : talent management and development

Product : property maintenance and marketing

Profit : budgeting and financial management

Process : standard operating procedures and reporting

Qualifications & Skills College degree preferred

Real Estate or business-related course of study preferred

Sales experience and / or real estate leasing required

Property management and leasing experience is essential

Excellent communication, organizational, and leadership skills are necessary

Experience with Yardi, MRI, YieldStar, and LevelOne is preferred

Ability to interpret, evaluate, and communicate detailed written or verbal instructions to others accurately and quickly

Commitment to Diversity Equity and Inclusion We believe that diversity and inclusion among our teammates are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

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