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Business Analyst : SAP Center of Excellence (Knoxville)

Business Analyst : SAP Center of Excellence (Knoxville)

Altar'd StateKnoxville, TN, United States
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Who Are We?

We are a family of brands that brings together our love for fashion and caring for others. Every day, our mission is to help the less fortunate and make a difference in the world. We have over 160 locations in 38 states across our five brands; and we're looking to grow each brand substantially over the next three years.

Our Mission

Stand Out. For Good. At Altard State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

The Role

As a SAP Business Analyst, you will have a deep understanding of the SAP business processes and partner with business and IT Stakeholders to gather requirements and document business needs in support of delivering IT capabilities to solve business problems. SOFG is in the process of implementing S4 HANA, replacing our current systems in Finance, Merchandise, Planning, Allocation, Store Operations functions, Supply Chain and analytics.

Primary Responsibilities

  • Work closely with cross-functional teams, including IT, Finance, Merchandising, Planning and other departments, to align SAP capabilities with business needs
  • Responsible for understanding current SAP CoE capabilities and processes across all business functions
  • Develops and maintains a deep understanding of the business process within their scope with comprehensive documentation
  • Documents and as needed updates the existing documentation for the SAP CoE business processes
  • Document and perform analysis of as-is and to-be processes
  • Partners with the SAP Product Owners to align the business roadmap with the IT capability roadmap.
  • Effectively facilitates sessions to capture use cases / requirements with business stakeholders and then clearly documenting them as business and functional requirements
  • Create functional and technical requirements as an input to application design
  • Proactively recommends business process changes and improvements within the capability framework
  • Creates traceability requirements throughout the project lifecycle to ensure solution delivered ties to the original business objectives
  • Facilitates sessions to capture system capabilities
  • Validates that all use cases / requirements are being fully tested
  • Adheres to IT standards, operating policies and procedures
  • Act as a liaison between the business and development teams, ensuring that solutions meet user's goals.

Qualifications

  • 3 years of Business Analyst experience with SAP S4 Hana
  • Bachelor's Degree in Computer Science, Information Technology or other relevant field preferred
  • Excellent communication, collaboration and presentation skills with the ability to present information to technical and non-technical stakeholders in a cross functional team environment
  • Comfortable with ambiguity; can handle the unexpected with flexibility.
  • A team player who favors collaborative approaches when working with internal and external partners.
  • Proven ability to build trust with others through a commitment to the highest ethical and professional standards.
  • Customer-service oriented.
  • Outstanding organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
  • Display professionalism and good judgment.
  • Proven ability to work under pressure to meet tight timelines while still maintaining high standards
  • Self-starter that shows initiative
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