HR Service Center Benefits & Operations Specialist, Fixed-Term

HR Service Center Benefits & Operations Specialist, Fixed-Term

Are you the right applicant for this opportunity Find out by reading through the role overview below.

Thank you for your interest in Stanford University. While we have instituted a hiring pause for non-critical staff positions, we are actively recruiting for most of the positions currently listed on our careers page. We will update the page when the broader hiring pause is lifted.

Overview

Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives.

Job Details

• Job Title : HR Service Center Benefits & Operations Specialist, Fixed-Term
• Location : Stanford Redwood City campus
• Job Code : 5031
• Employee Status : Fixed-Term
• Grade : G
• Requisition ID : 107325
• Schedule : Full-time
• Date Posted : 1 day ago

Stanford University Human Resources (UHR) is seeking an 18 month fixed-term Benefits & Operations Specialist to serve as a knowledgeable resource to all staff, faculty, retirees, and their families for health, retirement, benefits programs, and other benefits or HR operations related inquiries. This position reports to the HRSC Benefits and Operations Manager. This position is at our Stanford Redwood City campus.

JOB PURPOSE

Under direct supervision, the Benefits & Operations Specialist serves as a knowledgeable resource to all staff, faculty, retirees, and their families for health, retirement, benefits programs, and other benefits or HR operations related-inquiries. This role supports the administration and overall operation of university benefits and disability leave programs by addressing escalated employee questions of moderate complexity. Key responsibilities include researching and analyzing inquiries to provide excellent customer service and coordinating with other team members, benefit vendors, and / or escalating to the Benefits and Disability Leaves Tier 3 Centers of Expertise (COE) as required to resolve employee inquiries. An ideal candidate for this role will have demonstrated analytical skills and a strong commitment to providing excellent customer service. This role will execute Stanford’s vision while championing Stanford’s culture and values.

CORE DUTIES

MINIMUM REQUIREMENTS

Education & Experience :

Bachelor’s Degree and 2 years related experience in Employee Customer Service Experience, Human Resources Experience, specifically benefits administration and disability leave administration, or equivalent combination of education and experience.

Knowledge, Skills and Abilities :

Certifications and Licenses :

SHRM-CP or PHR preferred.

PHYSICAL REQUIREMENTS :

WORKING CONDITIONS :

WORK STANDARDS :

The expected pay range for this position is $84,000 - $95,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( https : / / cardinalatwork.stanford.edu / benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Human Resources Services, Redwood City, California, United States

We're always looking for people who can bring new perspectives and life experiences to our team. Found the perfect role and ready to apply? Learn more on what to expect next.

#J-18808-Ljbffr