EOS IT Solutions is hiring : Lead Audio Visual Field Technician in New York

Overview

Lead Audio Visual Field Technician at EOS IT Solutions

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. We are a true International IT provider and deliver our services through global simplicity with trusted transparency. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer.

What you will do

As a Lead AV Installation Technician, you will oversee the deployment and maintenance of AV and TelePresence technologies across client sites. You will lead installation teams, ensure optimal system performance, and act as a technical escalation point while maintaining high standards of service delivery.

• Lead the installation and de-installation of AV / TelePresence products.
• Supervise and guide AV Technicians during installation projects.
• Configure endpoints and infrastructure.
• Conduct room audits to ensure optimal technology performance.
• Perform preventative maintenance and readiness checks.
• Identify and resolve equipment failures with effective solutions.
• Complete post-installation assessments and user acceptance testing.
• Install software upgrades and manage break / fix and RMA requests.
• Act as a technical escalation point for ongoing faults.
• Interface with clients on-site in alignment with service level agreements.
• Provide project reporting and updates to management.
• Document hardware failures and supervise rack building processes.
• Travel nationally to customer sites as required.
• Note : THIS POSITION REQUIRES UP TO 70% TRAVEL.

Essential criteria

Desirable criteria

Technical proficiency in :

EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in offering include responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

Pay Range

$75,000—$100,000 USD

Employment details

EOS is committed to diversity and inclusion and is an equal opportunity employer.

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