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Print Production Lead
Print Production LeadStaples • Burlington, MA, US
Print Production Lead

Print Production Lead

Staples • Burlington, MA, US
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  • serp_jobs.job_card.full_time
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The Print Production Lead manages and maintains the production workflow for print and serves as the go-to person in the department for all machine operations and production processes. The role emphasizes collaboration and inclusive service to customers within a fun, team-oriented retail culture. Hiring immediately.

Get great perks and participate in a fast-paced, customer-focused environment.

Responsibilities

  • Be the primary print producer as customers submit print orders in-store, online and via email
  • Operate print equipment, produce proofs and samples for consultation, and assist with quick edits
  • Train and coach associates to assist in print production as needed
  • Create and manage production workflow, establish standards and processes for the team
  • Maintain machine functionality and organization (e.g., planograms for completed orders, supplies, etc.)
  • Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)
  • Drive customer satisfaction by assessing needs and providing exceptional customer service

Essential Skills And Experience

  • Able to work a flexible schedule based on the store's needs
  • Ability to multi-task, prioritize and sequence production steps for many jobs
  • Attention to detail and ability to notice quality issues throughout the print production process
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Act with honesty and integrity regarding customer and business information
  • Engage with customers and understand their needs
  • Ability to work cooperatively in a fast-paced and sometimes stressful environment
  • Basic computer skills to open, save and send electronic files, use email, and operate word processing and desktop publishing software including Adobe and Publisher
  • Ability to lift and move supplies weighing 10-50 pounds, stand and walk for extended periods

    • Staples does not sponsor applicants for work visas for this position.

    Additional Information

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Design, Art / Creative, and Information Technology
  • Industries : Retail Office Equipment

    • Location : Burlington, MA

    J-18808-Ljbffr

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    Print Production Lead • Burlington, MA, US

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