Administrative Assistant, Customer Success

Administrative Assistant

We are seeking an experienced administrative assistant capable of supporting a team of several account managers and account representatives to meet customer needs and achieve department goals. In this role you will work to support our clients by providing them with information and materials depending on their needs. In addition, you will also coordinate departmental activity, including customer health fairs and support special projects as needed.

Primary Responsibilities :

• Act as liaison between Customer Success, customers, and other internal departments
• Prepare correspondence, presentations and other materials for on-site company visits and meetings
• Coordinate Health Fairs for our customers across the United States
• Investigate and resolve customer concerns quickly and effectively in order to ensure client satisfaction
• Coordinate meetings, schedules, and arrange travel for managers
• Maintain database reporting systems by updating spreadsheets and reports to track departmental activities using Microsoft Excel
• Coordinate customer materials requests & efficiently control all inventory of materials
• Prepare agenda and take minutes for weekly departmental meetings
• Establish and build strong working relationships with other team members
• Responsible for faxing, filing, data entry, shipping, and special projects as requested
• Other duties as assigned

Job Qualifications :

Benefits and Perks :

EEO

ComPsych is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, age, genetics, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status and any other characteristic protected by federal, state or local laws. ComPsych Corporation maintains a drug free workplace.