Partner Account Manager

A company is looking for a Partner Account Manager, Residential.

Key Responsibilities

Manage relationships with high-volume residential Field Service Partners (FSPs) and serve as the primary contact for escalations and communications

Monitor KPIs and SLAs, delivering performance reports and collaborating on improvement plans

Identify and implement efficiency improvements and gather partner feedback for continuous enhancement

Required Qualifications

2+ years of Solar Operations experience

3+ years in Partner Account Management, Vendor Relations, or Field Operations

Experience managing external partner or vendor relationships at scale

Strong analytical skills to interpret performance metrics and KPIs

Intermediate Salesforce skills (reports, dashboards, workflows)