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Sprinkler Service Technician

Sprinkler Service Technician

Allied Fire ProtectionMcAllen, TX, US
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Job Description

Job Description

SPRINKLER SERVICE TECHNICIAN

JOB DESCRIPTION

Job Responsibilities include but are not limited to :

  • Diagnoses fire sprinkler system performance through observation, testing and setup
  • Disassembles and reassembles sprinkler systems to perform trouble shooting and preventative maintenance
  • Operates hand tools, power tools, gauges and measuring equipment to perform service to the system
  • Completes work orders, task lists and documents to verify work performed as needed to conform to customer invoicing requirements
  • Completes documentation of invoicing data based on hours worked and materials or equipment used to perform the service
  • Explains the service charges and work performed to the satisfaction of the customer.
  • Reconciles work order documents, vendor packing slips and weekly timesheets for supervisor review
  • Other duties as assigned

Expectations :

  • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
  • Safety First
  • Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
  • Ensure timely and accurate Incident and Accident Reporting
  • Hold yourself accountable for all Safety Initiatives
  • Hold yourself accountable for Safe Driving of Company Vehicles
  • Ensure awareness and support of Stop Work Authority
  • Complete all Training Requirements – Safety, Certifications, etc.
  • Submit accurate Timesheet – job numbers / names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittal
  • Ensure all required documents are complete, accurate and professional, with required signatures
  • Ensure proper Inventory Management – review, update, and approve packing slips – submitted timely, proper material management
  • Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.
  • Keep jobsites clean and organized
  • Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent
  • Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.
  • Timeliness – at the job on time; attendance; communication with supervisor; paperwork
  • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
  • Maintain Quality Control i.e. reduce the need for return trips and warranty work
  • Maintain a Professional appearance
  • Communicate effectively and professionally within the department and with internal and external customers
  • Teamwork – maintain positive interactions within your team, local office, etc.
  • Actively Participate in required team meetings
  • Ability to work overtime, out of town or on-call as needed

    • Knowledge :

  • A high school diploma or equivalent (G.E.D.)
  • Ability to maintain on-going required continued education, professional licenses and / or certifications as required by the position
  • Diagnostic ability as demonstrated through prior experience and / or training

    • Work Experience :

  • Minimum of five (5) years relevant work experience to include service experience on wet, dry, pre-action and deluge sprinkler systems

    • Skills and Competencies :

  • Ability to maintain proper documentation on provided electronic device for work performed
  • Ability to meets requirements of company vehicle driving policy which includes a valid Driver’s License and a motor vehicle record in good standing
  • Ability to safely operate a commercial motor vehicle as evidenced by past driving performance record and to adhere to all company safety requirements
  • Ability to competently use a variety of gauges, meters, measuring instruments, hand and power tools and equipment
  • Ability to effectively communicate with peers, supervisors and the customer
  • Good math, verbal, written skills as well as good interpersonal skills
  • Basic to moderate computer skills are desired
  • Ability to read blueprints and schematic drawings
  • Ability to follow specific directions (written / verbal), perform a changing variety of duties, repeat tasks of short duration according to a set procedure and work within precise limits and standards of numerical accuracy

    • Ability to meet customer requirements and maintain an acceptable customer satisfaction rating

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    Sprinkler Technician • McAllen, TX, US

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