Change Management Specialist

Job Description

Job Description

Job Title -  Change Management Specialist

Job Location -   Saint Paul, Minnesota 55107

Duration : 2+ Months

Pay :  $31.49 / hr

Job Description -

Production Enablement Program Implementation Leader

Job expectations :

As a Program Implementations Leader for Enterprise Claims, Disputes, and Complaints in Operations, this role will Identify, lead, and support people leaders in the Enterprise Complaints and Customer Assurance team to create processes and procedures, with applicable training rigor, as a new Enterprise System is implemented. This individual will work closely with the Initiative Lead engaging with technology and product partners. Acts as the primary resource for Operations Business Partners with respect to questions, consulting, and training. Establishes and tracks to a business readiness plan, escalating risks and challenges appropriately. Communicates key changes to business partners and appropriate audiences.

Oversees the implementation, integration, effectiveness, and adherence to the change management process.� Assesses the impact, cost benefit and risk of proposed changes.� Coordinates the change planning and implementation process.� Manages implementation of end-to-end large scale application changes.� Maintains continuous communications with stakeholders, IT, and business teams.� Consults on large scale and complex change management program across the organization. Integrates change management process with other service management functions.� Provides day-to-day supervision of the change team, ensuring high levels of system / service availability of all systems.

Company Description

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.