Professional Services Engineer
VirtualVocationsBaltimore, Maryland, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Professional Services Engineer, responsible for engaging customers and providing specialized expertise in the contact center industry.
Key Responsibilities
Engage customers in a consultative capacity, managing expectations and satisfaction
Provide technical configuration, programming, and project management for system life cycle development
Supervise junior staff and contribute to the development of client information management standards
Required Qualifications
BS / BA in a technical or business field, or equivalent work experience
MBA preferred
4+ years of relevant professional experience
Specialized experience in implementation, business optimization, education & enablement, or engineering services
Desired personal profile includes analytical, service-oriented, and friendly demeanor
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Service Professional • Baltimore, Maryland, United States
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