Product Designer (UX / UI + Research) Job at FranklinCovey in Charlotte

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE : FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title : Product Designer (UX / UI + Research)

Payroll Title : Product Design Manager

Division & Department : Corporate Platform Development

Status : Full-Time Exempt

Reports to : 4DX Product Leadership

Location : Remote - Anywhere in the contiguous US

Compensation : Anticipated compensation for this position is $123-$170k salary.

Job Summary

We are looking for a mid to senior level Product Designer to join the 4DX Platform team. The 4 Disciplines of Execution (https : / / www.franklincovey.com / courses / the-4-disciplines / ) (4DX) is FranklinCovey’s proven framework for helping teams achieve their most important goals. By focusing on Wildly Important Goals (WIGs), acting on lead measures, keeping compelling scoreboards, and creating a cadence of accountability, 4DX enables organizations to consistently execute with excellence. You will be responsible for leading design, research, UX, and UI efforts across our modernized rebuild of the 4DX platform, designing for both mobile and web experiences. Your work will directly impact how leaders and teams execute their most important goals through clear, intuitive, and engaging experiences. While your primary focus will be the 4DX platform, you will also spend 25% of your time on projects for the Franklin Covey Impact Platform. FranklinCovey’s Impact Platform is an AI enabled, multi modal learning system that unites world class content, expert facilitation, and seamless administration with real time analytics to drive measurable, sustainable behavior change at scale.

Essential Job Functions

User Experience Research – Plan and conduct user interviews, usability tests, and workflow studies to understand admin and learner needs, pain points, and goals. Translate research findings into actionable design insights.

Product Design (UX & UI) – Deliver sketches, wireframes, prototypes, and high fidelity UI designs for end to end features. Ensure designs are user centered, mobile first, and scalable across the platform.

Design Systems & Standards – Contribute to the evolution of FranklinCovey’s design system, ensuring consistency, accessibility, and usability across all touch points.

Cross Functional Collaboration – Partner closely with Product Management, Engineering, and Customer Success to deliver high quality product experiences. As the primary designer on the 4DX platform, you’ll have significant autonomy and responsibility.

Basic Qualifications

4+ years of experience in product design, including UX research, UI, Desktop and Mobile design

Portfolio demonstrating end-to-end product design work (research through polished UI)

Experience working at a B2B tech company or startup building digital products

Preferred Skills & Experience

Experience with design systems, accessibility best practices, instructional design, and incorporating AI into UX and UI

General proficiency in modern design and collaboration tools (e.g. Figma and Asana experience)

Experience designing for SaaS, learning platforms, or B2B / B2C web and mobile applications

Self-directed and comfortable operating directly with cross functional partners

Mission driven with enthusiasm for helping individuals and teams achieve their goals

Collaborative, resilient, and able to thrive in a fast paced environment balancing research and delivery

Why We Think This is a Great Opportunity

Impact at Scale – The 4DX platform is used by organizations around the world to achieve breakthrough results. Your work will shape how thousands of leaders and millions of learners engage with the 4DX methodology.

Startup Speed, Established Company Security – Our product & tech org moves quickly while backed by the stability of a profitable, publicly traded company.

Autonomy & Growth – As the lead designer on the 4DX platform, you will shape product direction, grow your portfolio rapidly, and have a meaningful impact on FranklinCovey’s digital evolution.

Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https : / / franklincoveybenefits.com / for details.

• Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

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Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https : / / franklincoveybenefits.com / enroll / .

For more information regarding benefits in other locations, please email careers@franklincovey.com

For an overview of our Interview Process, please visit https : / / franklincovey.com / careers / working-at-franklincovey / .

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https : / / www.franklincovey.com / careers / notices-and-provisions / for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests toaccommodations@franklincovey.com.

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