Merlin Complete Auto Care - 4655 is hiring : Service Writer in Elgin

Benefits : PTO Available

5 Day Work Week

Business Ownership Opportunities

Uniforms Provided

Paid Training

Company parties

Competitive salary

Employee discounts

As a Merlin Complete Auto Care employee you can :

Follow a career path that provides you with equity assistance to purchase your own Merlin Shop.

Kickstart your career as an entry-level technician with the tools you need.

Earn money toward the purchase of a new home.

Receive ongoing training, both hands-on and online, to advance your skill set.

Be part of a brand that specializes in vehicle longevity in a locally-owned center.

Company Overview Employees are the magic key to Merlin’s success. Whether you’re an industry veteran or just starting your career, Merlin Complete Auto Care offers competitive wages and benefits with a variety of employment positions and unique programs. Participation in the Merlin Motivation and Achievement Programs (M.A.P.S.) can help you achieve your goals whether they are to start your automotive career to owning your own Merlin Shop.

Job Summary Sales and management position for a high-energy person. The employee must be sales motivated, focused on executing the Merlin sales process, customer service oriented, and possess superior communication skills. A willingness to enhance skills by participation in classroom and online training is required.

Responsibilities

The primary responsibilities of a service manager are managing shop production, bay workflow, quality control, customer satisfaction, and shop image are the primary responsibilities of a Service Manager.

Works as the primary point of contact with customers and is the liaison to the shop team.

Responsible for generating customer estimates, selling repairs and maintenance, preparing the necessary paperwork, and completing customer communication for vehicle delivery.

In the shop, this team member also drives bay management and assignment of jobs, ensures proper completion of vehicle inspections by technicians, locates and stages repair parts, and double-checks finished vehicles.

Other duties and responsibilities of this position also include cash management, daily record keeping, managing shop maintenance schedules, and achieving sales / traffic goals for several service areas.

Qualifications

Minimum 6 months of retail selling and customer service

High energy level

Sales aptitude

Great communication skills

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Merlins Complete Auto Care Corporate.

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