Cloud FinOps ManagerVirtualVocations • Pasadena, California, United States
Cloud FinOps Manager
VirtualVocations • Pasadena, California, United States
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A company is looking for a Cloud FinOps Launch Manager to lead new customers through the onboarding process.
Key Responsibilities
Own the onboarding experience by managing the end-to-end process for new customers
Support customers with technical items, ensuring smooth configuration of permissions and integrations
Collaborate cross-functionally with Sales, Customer Success, and Product teams to enhance onboarding processes
Drive continuous improvement by standardizing best practices and refining onboarding playbooks
Required Qualifications
Project management mindset with strong organizational skills
FinOps practitioner experience, particularly with discount management on hyperscale clouds
Customer-facing skills with the ability to explain technical concepts in simple terms
Technical problem-solving abilities, particularly in troubleshooting cloud-related issues
Startup mentality, demonstrating curiosity and proactivity in a fast-paced environment
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