Product Operations Lead | Keystone Fashion Mall (Seasonal) - at lululemon
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Overview
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people. The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management.
Job Summary
The Product Operations Lead is responsible for leading inventory shifts, overseeing all back of house (BOH) product operations, and ensuring both the floor and BOH are stocked and well-organized. They provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) while leading inventory shifts. They also oversee and deliver a world-class guest experience when scheduled to work on the floor.
Core Responsibilities Of The Job
Collaborate with store leadership to bring product strategy to life.
Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing.
Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
Address team member performance and support their ongoing learning and development through feedback, recognition, coaching, demonstrations, and hands-on experiences.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
When serving as Supervisor on Duty during store open hours, lead from the floor to ensure every guest receives technical product education and a world-class guest experience.
Job Requirements
Must be legally authorized to work in the country in which the store is located
Must have the ability to travel to assigned store with reliable transportation methods
Schedule / Availability
The work schedule can vary based on store needs
Shifts are typically scheduled : mornings, afternoons, evenings, weekends, and holidays
During peak times or events, the schedule may include early mornings or late nights / overnights for some team members
Experience
1 year of work experience
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work
Some experience in leading, mentoring, delegating or process implementation with others
Job Assets (Nice to Have)
Education : High school diploma / GED / equivalent, or above
Experience in retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics
For experiential stores with food / beverage service : Food safety and / or liquor service certification
What We Look For
Inclusion & Diversity : Creates / supports an inclusive environment that values differences
Integrity : Honest, fair, and ethical
Adaptability / Agility : Navigates uncertainty, changes priorities quickly
Leadership : Able and willing to lead, inspire, and develop others
Collaboration and Teamwork : Works productively with others to achieve goals
Decision Making / Problem Solving : Identifies opportunities, evaluates alternatives, makes timely decisions
Planning and Organizing : Plans and organizes work effectively
Interactive Communication : Communicates clearly and listens effectively
Work Context
Work involves moving through the store, with potential exposure to bright lights and loud music, or back-of-house environments
Work is performed as part of a team, sometimes independently, and may involve computers or other technical devices
May involve moving boxes up to 30 lbs or using ladders
Compensation & Benefits
Base Pay Range : $21.50 - $24.74 / hour
Target Bonus : $2.00 / hour
Total Target Base Pay Range : $23.50 - $26.74 / hour
Extended health and dental benefits, mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Development course offerings and leadership programs
Note : Incentive programs, benefits, and perks have eligibility requirements. The company reserves the right to alter these programs at any time without advance notice.
Employment Type : Full-time
Seniority Level : Mid-Senior level
Industry : Retail
Note : This description contains only the specific role information for the Product Operations Lead position and does not include other postings or unrelated content.
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Fashion Mall Keystone • Indianapolis, IN, United States