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Customer Service Representative
Customer Service RepresentativeClear Label • San Diego, CA, US
Customer Service Representative

Customer Service Representative

Clear Label • San Diego, CA, US
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Job Description

Job Description

Description

We are looking for a detail-oriented and friendly Customer Service Representative to join our team. The ideal candidate will provide excellent customer support, assist with order processing, and act as a key point of contact between our customers and internal teams. This role requires problem-solving skills, a customer-focused attitude, and a proactive approach to managing customer inquiries.

Key Responsibilities

  • Answer incoming customer calls and emails promptly and professionally.
  • Process orders, handle inquiries, and resolve customer issues efficiently.
  • Collaborate with internal departments to ensure smooth order fulfillment.
  • Maintain accurate customer records and update databases as needed.
  • Provide information about Clear Label’s products and services.
  • Follow up with customers to ensure satisfaction and build strong relationships.

Skills, Knowledge and Expertise

  • Strong verbal and written communication skills.
  • Excellent organizational and time-management abilities.
  • Proficiency with basic computer software, including MS Office.
  • Ability to stay calm and handle challenging customer interactions.
  • Problem-solving skills and attention to detail.
  • A positive and proactive attitude toward customer service.
  • Benefits

  • Competitive salary and performance-based incentives.
  • Health, dental, and vision insurance.
  • Paid time off, including holidays and vacation days.
  • Opportunities for career growth and professional development.
  • Supportive and collaborative work environment.
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    Customer Service Representative • San Diego, CA, US

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