Administrative and Sales Support Specialist

Alacrity Solutions Administrative and Sales Support Specialist About Alacrity Solutions Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions.

As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services.

Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process.

To learn more, visit www.AlacritySolutions.com .

The A dministrative and Sales Support Specialist  supports both the operational needs of the call center and the sales team by providing administrative assistance, managing internal records, coordinating client communications, and assisting with sales-related tasks such as CRM updates, reporting, and meeting preparation.

This role ensures efficient day-to-day operations while helping drive business growth through organized and responsive support.

Primary Duties include but are not limited to :

• (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.) Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location.
• Receives and distributes mail, documents, packages, and courier deliveries.
• Provides general administrative and clerical support to call center management and team members.
• Maintains records and organizes both physical and electronic filing systems.
• Assists with employee record keeping and timesheet reviews.
• Compiles and prepares reports and other operational data.
• Maintains office supplies inventory and places orders as necessary.
• Supports sales and business development teams by preparing presentations, updating CRM tools, lead follow-ups, and generating basic reports.
• Coordinates the scheduling of sales calls or client meetings and assists in the preparation of relevant materials.
• Assists with client communications including welcome packets, proposal tracking, and post-call documentation.
• Performs other duties as assigned.

Skills & Requirements :

Supervisory Responsibilities :

Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Starting salary range :

How Long We Retain Personal Information :