Patient Registration Clerk - Canton Potsdam Hospital (Per Diem)

Patient Registration Clerk

Patient Registration Clerk

Department : CPH Patient Access Services

Location : Canton Potsdam Hospital (Various locations to train and work out; will require travel)

Hours Per Week : Hours as needed

Schedule : 7.5 hour shifts; Training with be full time and primarily day shift at multiple locations, then switch to variable shifts / days; every other weekend and holidays. (Primarily nights / overnights)

Summary : Patient Registration ensures a compassionate first impression, collecting health information, verifying insurance, processing co-payments, and scheduling appointments. They will also manage pre-access procedures across the hospital. Additionally, the role includes shared responsibilities for the hospital's telephone switchboard.

Responsibilities :

• Interview patients and / or family members in person or by phone to collect demographic, financial, and medical information.
• Perform name inquiries and identify patients accurately per policy.
• Collect complete demographic information, including address, phone number, and employer.
• Gather medical information, including the patient's complaint.
• Explain consent forms, obtain signatures, and witness them legibly with no omissions.
• Obtain and scan identification documents.
• Complete registration within five minutes for preregistered patients and ten minutes for others.
• Contact physician offices to confirm patient details.

Revenue Cycle :

Switchboard :

Customer Service :

Development :

Required Qualifications :

Preferred Qualifications :

Union : 1199-200B Clerical Workers (CPH)

Note : Not all per diem roles are union eligible

Education :

Licenses / Certifications :

Physical Requirements : S - Sedentary Work - Exerting up to 10 pounds of force occasionally

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and / or employee's physician or delegate will be considered for accommodations.

Pay Range : $18.70 - $27.44

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority / Female / Disability / Veterans