Network Customer Service Support
VirtualVocationsSaint Charles, Missouri, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Network Customer Service Support 2.
Key Responsibilities
Conduct thorough research across multiple system applications to identify root causes of complex issues
Communicate confidently and professionally via phone and email with providers as a subject matter expert
Receive and respond to service requests via email, telephone, or Customer Relationship Management (CRM) system
Qualifications
Required - High School diploma or equivalent
Proven ability to work independently with minimal supervision
Preferred - Customer service experience in a transaction-based environment
Experience managing varied caseloads requiring different approaches
Experience with CRM systems and reporting tools
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Customer Service Support • Saint Charles, Missouri, United States
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