Architect - Discovery / SACM

Job Description

Discovery / SACM Architect

Charlotte, NC

We are hiring a Discovery / SACM Architect to lead solution design and provide technical recommendations for enterprise ServiceNow implementations in the SACM and Discovery space. This role demands deep expertise in ServiceNow Discovery—especially cloud discovery—and a strong understanding of CSDM / CMDB frameworks.

The ideal candidate will drive pattern development, troubleshoot discovery issues, and ensure accurate asset and configuration data across hybrid environments. You’ll collaborate with cross-functional teams to deliver scalable, compliant solutions and support incident resolution and platform optimization.

Responsibilities :

• Design and implement SACM and Discovery solutions aligned with business requirements
• Provide technical recommendations for ServiceNow architecture and integrations
• Lead ServiceNow Discovery Pattern Development and customization
• Research and resolve issues with discovery patterns and incidents
• Maintain CMDB health and enforce CSDM standards across modules
• Support cloud discovery across GCP, Azure, and hybrid environments
• Collaborate with infrastructure and application teams to ensure complete asset visibility
• Develop and maintain technical documentation, runbooks, and support materials
• Apply OS-level expertise (Windows / Linux) to enhance discovery accuracy
• Use Regular Expressions to refine pattern logic and data parsing

Requirements

Key Skills

Requirements

ServiceNow SPM, CMDB, SAM, APM / EA, Discovery, Service Mapping, CSDM Standards, JavaScript, REST / SOAP APIs, Ariba Integration, Cloud Services, Microservices Architecture, Data Certification, UAT / SIT Testing, Technical Documentation, Team Leadership