Encore Global is hiring : Event Operations Supervisor, Audio Visual – Courtyard b

Overview

Position Overview : The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.

Responsibilities

• Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.

Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following Encore’s Service Standards.

Assists in training technicians on all floor activities.

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.

Job Qualifications

Competencies

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copying and pasting the URL.

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are : Continuously, Frequently, Occasionally, and Never.

Physical Activities

Lifting / Carrying / Pushing-Pulling

Auditory / Visual Requirements

Work Environment

Hotel environment with exposure to indoor and outdoor conditions. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. May be asked to work in multiple hotel locations. Appearance guidelines apply based on the hotel or a representation of hotels in that city or area.

The above information is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions. Management reserves the right to revise the job or require additional tasks as assigned.

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Hourly Pay Range : $22.09 - $27.07

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on factors including location, travel, relevant work experience, or particular skills and expertise. Some positions may be eligible for overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. View the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. View details on our commitment to inclusivity and belonging.

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