Talent.com
CLEANING CREW

CLEANING CREW

Dunkin'Canton, GA, US
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Crew Members

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

Responsibilities Include :

Team Environment

  • Work well and interact with others respectfully
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks

Operational Excellence

  • Provide guest service
  • Resolve guest issues
  • Follow Brand standards, recipes, and systems
  • Follow safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Maintain clean and neat work environment

    • Profitability

  • Execute restaurant standards and marketing initiatives
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to Brand standards

    • Skills / Qualifications :

    Capable of counting money and making change

    Able to operate restaurant equipment

    Competencies : Guest Focus

  • Understands and exceeds guest expectations, needs, and requirements
  • Develops and maintains guest relationships
  • Display a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process

    • Passion for Results

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others

    • Problem Solving and Decision Making

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary

    • Interpersonal Relationships and Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
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    Cleaning Crew • Canton, GA, US

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