Project & Operations Coordinator – Luxury Interiors - NYC

Artemest is a company specialized in Italian craftsmanship and design through a curated selection of handmade furniture, lighting, décor, and art by top artisans and brands. It serves private clients and professionals worldwide through its online store, New York gallery, bespoke design services, and large-scale interior projects via Artemest Contract.

Founded in 2015 by the shared vision of CEO Marco Credendino and Creative Director Ippolita Rostagno, Artemest travels across Italy to uncover timeless pieces and the stories of their creators—master artisans who blend centuries-old techniques with modern sensibilities.

The brand offers exclusive access to over 50,000 handmade products by 1,000 artisans and manufacturers spanning all major production areas. Aiming at showcasing Italy’s refined artisanal heritage to the world, Artemest provides discerning buyers the opportunity to effortlessly explore and shop the best of contemporary Italian design. Every product reflects Italy’s rich design heritage and celebrates the mastery discovered across its diverse manufacturing districts.

We are seeking a highly organized and client-focused Project & Operations Coordinator to join our growing New York team. This role is the operational and project backbone of our U.S. Sales division, ensuring seamless execution of interior design projects, order management, and a best-in-class service experience for top designers, architects, and private clients.

Ideal candidates may come from an operations, logistics, or interior design project management background. You will work closely with artisans, international shipping partners, and our Milan headquarters, with exposure to high-profile luxury projects across North America. For the right candidate, this is an opportunity to grow into a strategic operations or project management leader in a fast-scaling luxury brand.

What will be your key responsibilities?

• Coordinate and manage the end-to-end lifecycle of client projects and orders, from confirmation through delivery
• Monitor production timelines, shipping schedules, and logistics with artisans, Milan HQ, and global freight partners
• Partner with interior designers and architects to ensure project requirements are met on time and with precision
• Act as the main point of contact for post-sale communications : shipment tracking, claims, returns, replacements
• Proactively identify risks or delays and drive timely resolutions
• Support the VP of U.S. Operations in day-to-day coordination and special projects
• Uphold Artemest’s standards of excellence across all client and partner interactions

What are we looking for?

Why join us?