Deployment Coordinator

Deployment Coordinator

Position Overview : Term : 1 year contract to hire Location : Remote Pay : up to $40.00 hour; commensurate with experience Hours : standard business hours

The Deployment Coordinator plays a key role in supporting the planning, execution, and operational readiness of field deployment projects across the Americas region. This position ensures alignment of resource staffing, scheduling, and quality assurance for EF&I (Engineer, Furnish & Install) Services, contributing directly to customer satisfaction, operational efficiency, and revenue goals.

What you'll do as the Deployment Coordinator :

• Oversee the coordination, planning, and execution of multiple EF&I services deployment projects within a defined geographic region or customer base, ensuring alignment with schedule, scope, and budget.
• Determine project staffing needs and coordinate internal and external resources (hourly or FPQ), including initiating RFQs and POs to meet deployment requirements and financial targets.
• Lead and support Field Service Technicians and Site Leads in achieving project objectives, providing ongoing guidance, coaching, and performance tracking.
• Act as the primary escalation point for field teams and service partners, resolving issues promptly or escalating as needed to ensure project continuity and customer satisfaction.
• Provide direct interface with customers for updates on project progress, process adherence, issue resolution, and scope clarification, leveraging the Statement of Work (SOW) where necessary.
• Monitor daily project activities and job site progress to maintain budget control and ensure timely, high-quality installations.
• Deliver timely administrative updates, including project status reports, resource forecasts, and compliance tracking, to Deployment Managers and leadership.
• Lead or contribute to specific project initiatives, acting as a team lead when required and interfacing with internal support groups to meet all deliverables.
• Evaluate project scope and complexity, identifying required resources, tools, and skill sets for successful implementation.
• Support adherence to technical documentation and quality standards through QA checks and continuous monitoring.
• Identify and recommend process

What you will bring to the team :