Contact Center SpecialistVirtualVocations • Madison, Wisconsin, United States
Contact Center Specialist
VirtualVocations • Madison, Wisconsin, United States
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- serp_jobs.job_card.full_time
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A company is looking for a Shared Services Contact Center Specialist (10am - 6 : 30pm EST).
Key Responsibilities
Manage incoming calls and inquiries from clients and stakeholders
Provide accurate information and support regarding services offered
Coordinate with various departments to resolve client issues efficiently
Required Qualifications
High school diploma or equivalent; associate degree preferred
Experience in a customer service or contact center environment
Proficiency in using computer systems and software applications
Ability to work in a fast-paced, team-oriented environment
Willingness to work the specified shift from 10am to 6 : 30pm EST
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Contact Center Specialist • Madison, Wisconsin, United States
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