Fraud Specialist

Description

The Fraud Specialist plays a critical role in monitoring suspicious activity / exception alerts to identify fraudulent transactions to mitigate loss. The role communicates with bank employees, customers, merchants, and relevant third parties, and provide support for customer request and disputes. The Fraud Specialist works closely with the Bank Secrecy Act (BSA) Department providing case documentation and case referrals for timely filing of regulatory requirements of Suspicious Activity Reports (SARs).

• Manages investigations of cross-department fraud situations that involve deposit relationships and report's finding and recommendations to management through written reports
• Works with management to ensure mitigation efforts are taken on significant fraud issues
• Recognizes opportunities for addressing fraud issues, risks and exposures
• Creates and retains case management records for investigations, suspicious activity and events
• Develops incident, fraud loss and trend analysis reports
• Maintains an understanding of online and call center authentication tools and strategies
• Maintains an in-depth understanding of forms of electronic payments such as ACH, Wire, Debit Card and RDC
• May require work on physical bank premises

Qualifications :

Skills :

ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement.

Equal Opportunity Employer

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