Paralegal - Compliance & Revenue Division (Toll Road)

Overview

Under general supervision, the Paralegal assists with collecting unpaid toll amounts by supporting in person and virtual Administrative Hearings, creating dockets, and filing legal documents. Individuals in this role will be responsible for managing litigation deadlines, monitoring payment plans, drafting post-judgment payoff documents, and preparing reports while entering defendant PII into database systems. Additional responsibilities include meeting with toll road users to coordinate payments and clarify balances and handling administrative tasks such as mailing, printing, and record organization while reviewing and refining Standard Operating Procedures.

The Paralegal is expected to possess strong organizational and communication skills, attention to detail, the ability to manage a large caseload, and proficiency in legal software and document management systems.

Responsibilities

• Administrative Hearing Support : Creates administrative hearing dockets, drafts, reviews, and files citations, orders, and evidence exhibits while assisting with in-person and virtual administrative hearings three to four times a week.
• Litigation Management : Creates litigation dockets and drafts and files approved documents (pleadings, discovery, motions, lien abstracts). Manages litigation deadlines for several hundred active cases, including mediations, hearings, and trials, by tracking and calendaring events. Monitors payment plan agreements, agreed judgments, and post-judgment payment plans for defaults.
• Collection Support : Supports collections efforts by drafting post-judgment payoff documents, ensuring accuracy and compliance with legal requirements to facilitate the successful resolution of outstanding balances.
• Case Tracking & Reporting : Prepares periodic reports and enters information, including defendant PII, into database systems and spreadsheets to accurately track and manage several hundred active cases.
• Payment Coordination : Meets with toll road users to coordinate payments and provide clear explanations regarding outstanding balances, ensuring a thorough understanding of the amounts due and available payment options.
• Administrative Responsibilities : Performs administrative tasks, including mailing, printing, record organization, and continuous evaluation and enhancement of Standard Operating Procedures.

Other Duties

This Job Description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee in this position. Management may assign or reassign duties and responsibilities at any time.

Equal Opportunity

Harris County is an Equal Opportunity Employer. Harris County Toll Road Authority and related entities follow EEO policies. For more information see the Equal Employment Opportunity Plan at https : / / hrrm.harriscountytx.gov / Pages / EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

Note : This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education and Experience

OR

OR

Licensure

Knowledge, Skills, and Abilities

Note

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but only information stated on the application will be used for consideration. Resumes will not be accepted for qualifications.

Location and Organization

Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the Greater Harris County 9-1-1 Emergency Network in all civil matters, including lawsuits. The office also provides legal advice to county officials and employees.

Position Type, Schedule, and Environment

Work Environment and Physical Demands

Compensation

Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

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