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Home Improvement Financing Lending Specialist

Home Improvement Financing Lending Specialist

Regions FinancialSalt Lake City, UT, US
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Job Title : Home Improvement Financing Lending Specialist

At Regions, the Home Improvement Financing Lending Specialist is responsible for accepting and processing customer loan applications while maintaining a high level of customer service and accuracy in all job functions. The role also provides administrative support within the group and communicates professionally with external customers and internal partners.

Regions Home Improvement Financing, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and independent contractors to provide Point-of-Sale financing capabilities. This enables these partners to provide homeowners with an additional option to pay for various improvements to their homes, benefitting both the contractor partner and the homeowner.

Primary Responsibilities

  • Handles customer phone calls and assists customers with financing home improvements
  • Adjusts existing applications as needed
  • Communicates application processes and provides approval or denial decisions to customers
  • Ensures company procedures are followed
  • Serves as a back up to perform administrative support functions
  • Prepares and composes letters and reports
  • May provide guidance to associates with less experience

Requirements

  • High School Diploma or GED
  • Preferences

  • Professional work experience preferably in a financial institution
  • Skills and Competencies

  • Ability to use good judgement in difficult situations
  • Ability to work in a fast-paced and team environment
  • Demonstrated ability to follow direction and training procedures
  • Excellent computer skills, including general database applications and Microsoft Office Suite
  • Excellent customer relation skills
  • Strong verbal, written communication, and organizational skills
  • Additional Preferences

  • Ability to accurately observe stable and scrolling on-screen text and images
  • Ability to accurately detect verbal information and communicate verbally using a headset or speaker and microphone
  • Ability to operate a keyboard and mouse to type and make on-screen selections
  • Ability to work at a computer for extended periods of time
  • This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

    Schedule of Role : Monday - Friday, 8 : 00am - 4 : 30pm. There is also a mandatory rotational Saturday.

    Position Type : Full time

    Compensation Details : Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

    Job Range Target : Minimum : $36,500.00 USD Median : $41,540.00 USD Incentive Pay Plans : This job is not incentive eligible.

    Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation / Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
  • Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

    Location Details

    Salt Lake City, Utah

    Equal Opportunity Employer / including Disabled / Veterans

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    Lending Specialist • Salt Lake City, UT, US

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