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Lead Audio Visual Technician

Lead Audio Visual Technician

Inter Technologies CorporationGrand Island, NY, United States
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Inter Technologies Corporation (ITC) provides expert audio-visual integration services. Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!

Lead AV Technician (Buffalo, NY)

Title : Lead AV Technician Buffalo

Department : Operations

Reports To : Project Manager

Position Purpose & Objectives

The Lead AV Technician is responsible for directing and overseeing installation teams in the deployment of professional audio-visual (AV) systems, with a strong emphasis on educational environments (K12 and higher education). This role ensures installations are completed to AVIXA standards , project specifications, and ITC's quality and safety guidelines.

The Lead AV Technician provides technical leadership on-site, supports the professional development of junior technicians, and ensures that all installations meet compliance, performance, and client satisfaction expectations. This position reports to a Project Manager and is part of the Operations team supporting ITC's mission of delivering Best-in-Class AV integration solutions .

Essential Responsibilities

Leadership & Project Execution

  • Direct and oversee AV installation teams, ensuring work complies with AVIXA / InfoComm standards , manufacturer guidelines, and ITC procedures.
  • Coordinate day-to-day project activities including scheduling, work assignments, and ensuring timely completion of tasks.
  • Provide on-site problem-solving, technical expertise, and serve as the primary technical contact for clients and project managers.
  • Train, coach, and mentor junior technicians to develop technical and professional skills, supporting advancement toward certifications (CTS, CTS-I).
  • Ensure job sites are professional, safe, and represent ITC with a high level of customer satisfaction.

Technical Duties

  • Install and commission AV equipment such as projectors, displays, interactive boards, cameras, control systems, DSPs, and speaker systems with an emphasis on classroom and lecture hall environments.
  • Terminate, test, and label AV cabling in accordance with AVIXA standards and ITC's quality benchmarks.
  • Perform system testing, troubleshooting, and adjustments to confirm functionality and performance.
  • Accurately interpret signal flow diagrams, architectural drawings, and wiring schematics.
  • Work in diverse construction environments : drilling, mounting, working on lifts (above 10 ft.), and accessing confined spaces as required.

    • Collaboration & Client Interaction

  • Maintain effective communication with Project Managers, Account Executives, and clients regarding progress, issues, and site conditions.
  • Represent ITC professionally with customers, acting as a trusted technical leader.
  • Provide feedback on project workflows, identifying opportunities to improve installation processes.

    • Knowledge, Skills & Abilities

  • Leadership Experience : 24 years in a lead or supervisory AV installation role.
  • Certifications :

    • CTS required.

  • CTS-I must be achieved within 3 months.
  • Technical Expertise :

    • Knowledge of AVIXA standards and best practices for educational installations.

  • Proficiency with AV control systems (Crestron, Extron, AMX), DSPs (Biamp, QSC), and video / audio distribution.
  • Familiarity with classroom-specific technologies : lecture capture systems, wireless presentation, distance learning tools, etc.
  • Soft Skills :

    • Strong leadership, communication, and mentoring skills.

  • Ability to problem-solve under tight timelines.
  • Professional, approachable, and team-oriented.
  • Other Requirements :

    • Ability to lift 75 lbs. and work on ladders / lifts.

  • Valid driver's license and reliable transportation.
  • Flexibility to travel regionally and nationally on short notice.

    • Supervisory Responsibilities

  • Direct and coordinate AV technician teams on job sites.
  • Provide coaching and mentoring to junior technicians.
  • Ensure compliance with scheduling, safety, and quality standards.
  • Act as liaison with client representatives and ITC leadership.

    • Success Factors

  • Demonstrates optimism, professionalism, and accountability.
  • Leads by example, showing initiative and adaptability.
  • Builds trust and rapport with both colleagues and clients.
  • Provides clear communication, constructive feedback, and team motivation.
  • Upholds ITC's reputation for high-quality AV integration.

    • Working Conditions

  • Work may be in comfortable indoor educational environments, but also includes construction sites with varying temperatures.
  • Regular use of ladders, lifts, and hand / power tools.
  • Regional travel required; national travel opportunities available.

    • Compensation & Benefits

  • Competitive salary with full-time employment.
  • Paid vacation and sick leave.
  • Medical, vision, and dental insurance options.
  • Generous daily per diem while traveling.
  • 401(k) program with employer contribution after one year.
  • Company-provided toolkit, PPE, uniforms, and cell phone stipend.
  • All work-related travel booked and paid by ITC's travel team.

    • The pay range for this role is :

    25 - 35 USD per hour(Buffalo, New York)

    PIb0ddacf700f3-29952-38332638

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